Warranty Policy

The Weldpro warranty covers all welders and plasma cutters purchased from an authorized seller for three (3) years from the date of purchase, to be free of manufacturer defects or failures. Extended warranty coverage may be available at an additional cost, but customers should always check with Weldpro first.

 

The warranty covers only the equipment's defects, malfunctions, or failure to operate properly based solely on manufacturer defects. Any malfunctions from improper use, lack of maintenance, incorrect or insufficient source supply power to the units, shipping damage, and similar failures unrelated to specific manufacturers' defects will not be covered.

 

Weldpro will provide repair or replacement of the unit in question for the term of the warranty with either a new or refurbished unit or replacement parts of the same model, at the discretion of Weldpro. If individual parts are needed, they may be supplied to the customer rather than replacing the entire unit. Situations like this may include items such as foot pedals, torches, mig wire rollers, feed spools, or any other item Weldpro deems more practical to supply individually.

 

The first 30 days of the warranty term include free shipping return of the damaged product due to manufacturer defects if shipping is within the lower 48 United States. Customers outside this area must check with Weldpro for further shipping instructions. Failures after the initial 30-day period, and due to manufacturers' defects, may not enjoy free return shipping.

 

Before returning any item thought to be malfunctioning or damaged due to manufacturer defect, customers are required to contact Weldpro first, to explain the failure and to obtain a Return Merchandise Authorization number, or the item may not be covered under the terms of this warranty.

 

Undamaged items in good working condition may be returned within the first 30 days of purchase but are not eligible for the free return shipping policy associated with items that have manufacturer defects. A restocking fee of up to 25% may be charged on any item returned with a valid RMA number that is undamaged and not covered or subject to the terms of this warranty.

 

Weldpro is not responsible for injury due to improper use of the equipment or failure to heed all of the safety precautions associated with the dangers of welding or cutting metals.

 

The terms and conditions of the Weldpro warranty are subject to change without notice, so customers should always check the terms of the Weldpro warranty before purchasing.